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Product Manager

- Technology

Location: Northern suburbs, Cape Town

Duties and responsibilities:

*Manage product initiation and roll-out
*Manage product deliverables in line with the product plan
*Ensure all product tasks are loaded onto the product tracking system
*Smartsheet to be the product calendar and tasks to be kept up to date at all times
*Record, manage and escalate any product issues or risks identified
*Monitor product progress and performance
*Provide weekly status reports to the management team
*Work closely with users to ensure that the product meets the business needs
*Maintain all product correspondence and arrange and coordinate all travel arrangements and venues for product meetings
*Ensure that all communication to the members of the product are prioritized and added to the product tracking system
*Develop and maintain good relationships with clients, stakeholders and suppliers
*Manage suppliers for each product
*Coordinate all product-related printing needs
*Liaise with suppliers, obtain quotes, obtain approval, agree on timelines, arrange for installation and conduct a monthly recon on the relevant account
*Research, identify and source best methods and quality at best prices needed to support product requirements
*Communicate with the operations team on product requirements and log tickets on OTRS where required
*Following business KLK guidelines for the management of each product
*Manage user training programs when training needs are identified
*Ensure that product costs are within the applicable budgetary requirements
*Any ad hoc duties which may arise

Minimum requirements:

*Grade 12 or equivalent certificate essential
*Product Management qualification will be advantageous
*Minimum 4 years’ experience in a similar role
*Computer literate (Microsoft Word and Excel, e-mail, internet) Skills required
*Strong communication skills (verbal and written)
*Possess excellent command of the English language
*Strong analytical and technical skills
*Excellent planning abilities
*Ability to cope with pressure and deadlines in a fast-moving environment
*Ability to adapt easily to change
*Ability to grasp and interpret technical processes and procedures efficiently
*Meticulous with strong attention to detail and accuracy
*Ability to work in a team, with the willingness to put in extra effort and time when the team is under pressure

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